Communication is a vital skill. To become successful in your personal and professional lives, you need to have a good understanding of the process of communication - aspects which make it effective and activities which complicate it.

This week’s study introduces you to what communication is, how it works, the associated skills, enablers and inhibitors. 

By the end of this module, you should be able to:

• Explain the communication process
• Interpret the meta-components in messages you receive
• Recognize the role of non-verbal components in communication
• Evaluate effectiveness of communication
• Identify potential barriers to communication
• Apply the principles of reading and listening in everyday interaction

A Brief History of Communication

A Brief History of Communication

The history of human civilization is linked to our ability to communicate. This in turn has been accelerated by rapid developments in the ways by which humankind has recorded, stored, distributed and used messaging and meaning. Presented here is a glimpse of some of the defining milestones in the evolution of communication technology. 

Defining Communication

What is Communication?

Communication is defined as 'the process of conveying intended meanings from one entity or group to another through the use of mutually understood signs and rules.' This definition contains important insights.

By the end of this sub-section, you should be able to: 

• Define the activity known as Communication
• Explain the process of Communication and its related characteristics and issues
• Appreciate what it takes to make your communication more effective
• Apply these techniques in your everyday communication

Watch the video that follows to know more!